We are delighted that you have chosen to shop with us. At SHOSHI YEGUDAYOV, we are committed to providing a seamless and enjoyable shopping experience, from the moment you visit our website to the moment your order arrives at your doorstep.

Shipping Policy

• Enjoy free shipping on all orders. Our delivery times range between 3 to 7 business days, depending on your location. Once your order is processed, you will receive a tracking number, allowing you to monitor the progress of your package every step of the way.

Returns Policy

• How to Initiate a Return: : To return an item, please contact us via WhatsApp or email within 7 days of receiving your order. Once we receive your request, we will arrange a pickup and issue a shipping label for your return. A return shipping fee of $30 will be deducted from your refund. Our Customer Service team will coordinate the collection and ensure the process is simple and efficient.

• Condition of Returned Items: To ensure eligibility for a refund, all returned items must be in their original condition, with tags still attached and in their original packaging. Items that do not meet these criteria may not be eligible for a refund.

Exchanges

• At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the item you’d like in exchange.

Contact Us

• Should you have any questions or require further assistance with your order, shipping, or returns, our Customer Service team is here to help. Please don’t hesitate to reach out to us via our Contact Page, WhatsApp, or email.

  Thank you for choosing SHOSHI YEGUDAYOV. We look forward to serving you and ensuring your experience with us is nothing short of exceptional.

  Happy Shopping!