We’re delighted that you’ve chosen to shop with us. At SHOSHI YEGUDAYOV, we’re committed to ensuring a seamless shopping experience, from the moment you land on our site to the moment your order arrives at your doorstep. Below, you’ll find detailed information about our shipping and returns policy.

Shipping Policy

• Free Shipping: Enjoy complimentary shipping on all orders over $320. For orders under this amount, additional shipping charges may apply. These charges, if any, will be clearly displayed at checkout.

• Delivery Times: Once your order is placed, we strive to process and ship it within 36 hours. Delivery times may vary depending on your location and the shipping method selected. Rest assured, we’ll provide you with a tracking number so you can monitor your package’s journey to you.

Returns Policy

• Eligibility for Returns: If you’re not completely satisfied with your purchase, we’re here to help. Returns are available for dresses purchased at full price within the current season. Please note, sale items or items purchased during promotional events may not be eligible for returns.

• Return Charges: A return shipping fee of $30 will be deducted from your refund to cover the cost of return shipping.

• How to Initiate a Return: To initiate a return, please submit a return request through our website within 5 days of receiving your order. Instructions for submitting a return request can be found on our [Returns Page].

• Condition of Returned Items: Items must be returned in new condition, with original tags attached, and in their original packaging. Items that do not meet these criteria will not be eligible for a refund.

Exchanges

• At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the item you’d like in exchange.

Contact Us

• Should you have any questions or concerns regarding your order, shipping, or returns, please do not hesitate to contact our Customer Service team at [Contact page]. We’re here to ensure your shopping experience is nothing short of perfect.

Thank you for choosing SHOSHI YEGUDAYOV. Happy shopping!